How to Authenticate/Use MFA
How to sign up
Cognito portal
Toolkit requires an invitation to be able to use it. However, ServiceNow employees are automatically allowed to use Toolkit.
On the following screen, you will need to subscribe on the portal by using your ServiceNow mail or the email you used to invite you.
Then, you will need to setup your MFA code:
Setup Multi-factor authentication (MFA)
Install Authenticator App
If you have already installed Authenticator app from Google, you can skip this step.
If not, download this app from Google Play Store for Android or App Store for Apple iOS devices.
Existing User / New User
If you are an existing user and if you are logged in through Web, logout (https://console.elementai.com/logout or click your initials on the top right and click logout). Close the browser.
If you have logged in through CLI, close the terminal window. Login through web again. You will see the MFA Prompt like the screenshot below.
If you are a new user, after you complete your email verification, you will see the MFA prompt like the screenshot below.
Copy and Store the Secret Key
Warning
Do NOT scan the QR code or enter the key now. First, copy the secret key and store it in a safe and secure place. If you lose your device or replace your device with a new one or delete the Authenticator app, you can use this key to recover your account without any issues. Otherwise, you must set up a new user again.
Scan the QR Code / Enter Secret Key After storing the secret key, you can scan the QR code or enter the secret key in your authenticator app.
Enter the OTP Code Now, your authenticator app will generate a six-digit OTP code under “auth.console.elementai.com:xxxxx…”. Enter that code in the MFA Prompt screen. You can also enter a friendly name, say “AI Toolkit”. This is optional.
MFA Setup is complete.
LDAP portal
There is no need to subscribe to login on Toolkit when using the LDAP portal.
You may need to request access to a LDAP group to get access to a specific Toolkit cluster.
How to authenticate on the Webapp
Cognito portal
On the following screen, you will need to login on the portal by using your ServiceNow mail or the email you used to invite you.
Then, you will need to use you MFA code:
Using MFA for login
After the one-time MFA setup is done, every time you login to AI Toolkit on Web, you will be prompted to enter the OTP code like the screenshot below, after the credentials are entered.
Open the Authenticator app on your device, note the code for AI Toolkit, enter that code and click ‘Sign in’.
For using CLI, follow the same process as you are doing currently: It will provide an URL. Copy and paste the URL in a browser. The login web page will be displayed. Enter your credentials, and then the OTP code.
LDAP portal
On the following screen, you will need to login on the portal by using your ServiceNow LDAP credentials.
You maybe also required to be member of a group to be able to login.
How to authenticate with the CLI
Reset MFA for login
To reset MFA, ask us on the Toolkit support channel.